At Incite Creative, we know a little something about customer acquisition and growth.

We turned 21 this year and considering 66% of businesses only survive their first two years in operation, about 50% make it to the five-year mark, and just 33% will celebrate their 10th anniversary, we're pretty darn proud to be over the two-decade mark.

The milestone percentages mentioned above are remarkably consistent across most industries — but they also highlight how important it is to plan for growth from day one.

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