As a business owner, what tools are available to assure your business is continually
improving? If you are a sports fan, you know that the best teams never rest on their
laurels. Year after year, their focus is on getting even better. Never good enough! And central to their drive for excellence is the continuous assessment and development of their players.

It’s no different for a business. It’s unlikely you will win if a central part of your business strategy is not focused on managing and developing your talent. Having in place a well thought out performance management process or, as Marcus Buckingham calls it, a performance development process (PDP),

...is the most powerful performance-driving process in your company. Setting big goals and delivering regular feedback improves individual performance-full stop.

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