Success in business doesn’t happen in a vacuum. Everything must come together and work in a connected way to make the business successful. And in our first several parts of this series on the keys to business success, we demonstrated how Its People Who Drive Business Success -- because it falls to the people within the organization to actually execute on the strategies, plans, and processes to make a business successful – how Communications Can Fuel Business Success because communicating well with our team translates into engagement, and engagement translates into improved productivity – and how Treating the Customer Right is Imperative for Business Success.

To keep the connection going, we wrote that Process Excellence Drives Business Excellence, which generated lots of interest and comments about how change should be ongoing, customer-focused, and driven by an empowered workforce. In this article, we’re going to take a deeper dive into how to improve the processes in your business by identifying how and when you even get started. This reminds me of quotes from two prominent authors. In terms of when you start, Mark Twain said, “The secret of getting ahead is getting started.” In terms of how or where you get started, C.S. Lewis said, “You can’t go back and change the beginning, but you can start where you are and change the ending.”

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